Outlook Client for Mac: Resources added through the Bookings Add-in is not responding
Incident Report for AskCody
Identified
We have identified, that the issue is introduced with the newest version of Mac Outlook Client version 16.62. Versions below 16.62 still work as intended.

We have no options for mitigating this in our own Outlook Add-in and Microsoft has acknowledged the issue and put it in their backlog. See: https://github.com/OfficeDev/office-js/issues/2677/
Microsoft has not provided a timeline for a resolution but we will keep you updated on progress.

Current workarounds include:
- Postpone updating to Mac Outlook client version 16.62
- Use the Outlook Web Application
- Switch to the old Outlook Client for Mac temporarily. In the client, this is done by navigating to the top left corner and clicking on "Outlook", and then removing the tick from "New Outlook".
Posted Jun 30, 2022 - 15:44 CEST
Update
We are still investigating this issue. Currently we have identified, that the issue most likely have been introduced in the newest version of Mac Outlook Client version 16.62. Versions below 16.62 still work as intended.
Current workarounds for this issue:
- Postpone updating to Mac Outlook client version 16.62
- Use Outlook Web Application
- Switch to old Outlook Client for Mac temporarily. In the client, this is done by navigating to the top left corner and clicking on "Outlook", and then removing the tick from "New Outlook".
Posted Jun 24, 2022 - 14:29 CEST
Investigating
Mac users using the Bookings Add-in through their Outlook Client, will experience the resources they add are not responding when sending the event through Outlook. This is solely an issue related to the Outlook Client on Mac. We are currently investigating the issue.
Posted Jun 23, 2022 - 10:47 CEST
This incident affects: Room Booking (North America) (Outlook Add-in) and Room Booking (Europe) (Outlook Add-in).