Jul 18, 2024 - 10:56 CEST
Jul 05, 2024 - 06:44 CEST
Right now, all components are fully operational.
Jul 04, 2024 - 11:43 CEST
We are currently experiencing a major outage on the EU Platform, and are now investigating the impact.
For now, the AskCody Management Platform as well as the add-ins are not operational.
The next update will be provided at latest: 12:30 CEST
Jul 04, 2024 - 10:44 CEST
About This Site
The AskCody Status Page is the main communication channel for all issues affecting the operational status of AskCody Products. This includes both our infrastructure and services, referred to as components. These are divided into Europe (including Asia and the Pacific) and North America based on the two cloud platforms (onaskcody.com and goaskcody.com).
Component status definition:
Operational: The default status for all components, 100% available and operation for all customers.
Under Maintenance: Used for scheduled maintenance. This is informed in advance based on our SLA specification. Does not affect downtime.
Degraded Performance: The affected component is working but is slow or otherwise impacted in a minor way. Does not affect downtime.
Partial Outage: A component is completely broken for a subset of users. Affects the up-time calculation 30%.
Major Outage: A component is unavailable for all users. Affects the up-time calculation 100%.