Update - We are continuing to monitor for any further issues.
Jul 18, 2024 - 10:56 CEST
Update - We are right now experiencing degraded performance on the EU Platform, and are still investigating the root-cause for the issue.
Jul 05, 2024 - 06:44 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Right now, all components are fully operational.

Jul 04, 2024 - 11:43 CEST
Investigating - Region: Only the EU Platform is affected

We are currently experiencing a major outage on the EU Platform, and are now investigating the impact.
For now, the AskCody Management Platform as well as the add-ins are not operational.

The next update will be provided at latest: 12:30 CEST

Jul 04, 2024 - 10:44 CEST

About This Site

The AskCody Status Page is the main communication channel for all issues affecting the operational status of AskCody Products. This includes both our infrastructure and services, referred to as components. These are divided into Europe (including Asia and the Pacific) and North America based on the two cloud platforms (onaskcody.com and goaskcody.com).


Component status definition:

Operational: The default status for all components, 100% available and operation for all customers.

Under Maintenance: Used for scheduled maintenance. This is informed in advance based on our SLA specification. Does not affect downtime.

Degraded Performance: The affected component is working but is slow or otherwise impacted in a minor way. Does not affect downtime.

Partial Outage: A component is completely broken for a subset of users. Affects the up-time calculation 30%.

Major Outage: A component is unavailable for all users. Affects the up-time calculation 100%.

Infrastructure (Global) Operational
90 days ago
100.0 % uptime
Today
Outgoing Email ? Operational
90 days ago
100.0 % uptime
Today
Twilio SMS gateway ? Operational
90 days ago
100.0 % uptime
Today
Infrastructure (Europe) Operational
90 days ago
99.95 % uptime
Today
Exchange Integration Operational
90 days ago
99.95 % uptime
Today
Calendar Notification Service Operational
90 days ago
99.95 % uptime
Today
AskCody Active Directory Forwarding Service Operational
90 days ago
99.95 % uptime
Today
Azure AD Integration Operational
90 days ago
99.95 % uptime
Today
Infrastructure (North America) Operational
90 days ago
100.0 % uptime
Today
Exchange Integration Operational
90 days ago
100.0 % uptime
Today
Calendar Notification Service Operational
90 days ago
100.0 % uptime
Today
AskCody Active Directory Forwarding Service Operational
90 days ago
100.0 % uptime
Today
Azure AD integration Operational
90 days ago
100.0 % uptime
Today
Visitor Management (Europe) Operational
90 days ago
99.91 % uptime
Today
Outlook Add-in ? Operational
90 days ago
99.91 % uptime
Today
Visitor Management Portal ? Operational
90 days ago
99.91 % uptime
Today
Check-in kiosk Operational
90 days ago
99.91 % uptime
Today
Visitor Management (North America) Operational
90 days ago
100.0 % uptime
Today
Outlook Add-in ? Operational
90 days ago
100.0 % uptime
Today
Visitor Management Portal ? Operational
90 days ago
100.0 % uptime
Today
Check-in kiosk Operational
90 days ago
100.0 % uptime
Today
Meeting Services (Europe) Operational
90 days ago
99.91 % uptime
Today
Outlook Add-in ? Operational
90 days ago
99.91 % uptime
Today
Meeting Services Portal ? Operational
90 days ago
99.91 % uptime
Today
Meeting Services Finance API ? Operational
90 days ago
99.91 % uptime
Today
Meeting Services (North America) Operational
90 days ago
100.0 % uptime
Today
Outlook Add-in ? Operational
90 days ago
100.0 % uptime
Today
Meeting Services Portal ? Operational
90 days ago
100.0 % uptime
Today
Meeting Services Finance API Operational
90 days ago
100.0 % uptime
Today
Room Booking (Europe) Operational
90 days ago
99.91 % uptime
Today
Outlook Add-in ? Operational
90 days ago
99.91 % uptime
Today
Room Management Portal Operational
90 days ago
99.91 % uptime
Today
Meeting Dashboards ? Operational
90 days ago
99.91 % uptime
Today
Room Displays ? Operational
90 days ago
99.91 % uptime
Today
Workplace Central Operational
90 days ago
99.91 % uptime
Today
Mobile App (iOS) Operational
90 days ago
99.91 % uptime
Today
Mobile App (Android) Operational
90 days ago
99.91 % uptime
Today
Room Booking (North America) Operational
90 days ago
100.0 % uptime
Today
Outlook Add-in Operational
90 days ago
100.0 % uptime
Today
Room Management Portal Operational
90 days ago
100.0 % uptime
Today
Meeting Dashboards ? Operational
90 days ago
100.0 % uptime
Today
Room Displays Operational
90 days ago
100.0 % uptime
Today
Workplace Central Operational
90 days ago
100.0 % uptime
Today
Mobile App (iOS) Operational
90 days ago
100.0 % uptime
Today
Mobile App (Android) Operational
90 days ago
100.0 % uptime
Today
Workplace Insights (Europe) Operational
90 days ago
99.91 % uptime
Today
Power BI Dashboard ? Operational
90 days ago
99.91 % uptime
Today
Data Collection Operational
90 days ago
99.91 % uptime
Today
Workplace Insights (North America) Operational
90 days ago
100.0 % uptime
Today
Power BI Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Data Collection Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.