Update - The work on the new AskCody Workplace Insights is progressing well and we are now conducting quality assurance on the data analytics.

The new Workplace Insights harness Microsoft Power BI to simplify complex data into tangible insights on meeting room usage. The user interface has been improved and we have added the option to export data for you to make customized reports. All data during the period of the incident will be available with the new solution.

We will keep you updated as we progress.
Jun 1, 08:32 CEST
Update - The work on the new Insights solution is close to being completed. We are in progress of preparing the historic data for all our customers to give valuable meeting insights over time.

The new solution harness Microsoft Power BI to simplify complex data into tangible insights on meeting room usage. The user interface has been improved and we have added the option to export data for you to make customized reports. All data during the period of the incident will be available with the new solution.

We will keep you updated as we progress.
May 22, 14:52 CEST
Update - The work on the new Insights solution is continuing to progress well and we are making final user interface adjustments and maturing the data structure.

The new solution harness Microsoft Power BI to simplify complex data into tangible insights on meeting room usage. The user interface has been improved and we have added the option to export data. All data during the period of the incident will be available with the new solution.

We will keep you updated as we progress.
May 15, 15:30 CEST
Update - The work on the new Insights solution is continuing to progress well and we have now established near to final user interface and data structure.
 
The new solution harness Microsoft Power BI to simplify complex data into tangible insights on meeting room usage. The user interface has been improved and we have added the option to export data. All data during the period of the incident will be available with the new solution.
 
We will keep you updated as we progress.
May 7, 14:46 CEST
Update - The work on the new Insights solution is progressing well and the first prototypes are proving successful. The new solution will give more insights into meeting room usage with an improved user interface as well as the option to extract data. We will keep you updated as we progress.
May 1, 15:33 CEST
Update - Over the last months we have been working on a completely new Insights solution and are now testing the first prototypes. The solution will give more insights into meeting room usage with an improved user interface as well as the option to extract data. We will keep you updated as we progress.
Apr 23, 15:23 CEST
Update - We are continuing to work on a fix for this issue.
Apr 17, 08:18 CEST
Update - We are continuing to work on a fix for this issue.
Apr 3, 10:05 CEST
Update - We are continuing to work on a fix for this issue.
Mar 20, 10:44 CET
Update - We are continuing to work on a fix for this issue.
Mar 16, 08:43 CET
Update - We are continuing to work on a fix for this issue.
Feb 28, 10:10 CET
Update - We are continuing to work on a fix for this issue.
Feb 21, 15:17 CET
Update - We are continuing to work on a fix for this issue.
Feb 14, 13:16 CET
Update - We are continuing to work on a fix for this issue.
Feb 7, 13:20 CET
Identified - The issue has been identified and a fix is being implemented.
Jan 31, 10:45 CET
Update - We are continuing to investigate this issue.
Jan 17, 12:53 CET
Update - We are continuing to investigate this issue.
Jan 10, 15:20 CET
Update - We are continuing to investigate this issue.
Jan 7, 11:19 CET
Update - We are continuing to investigate this issue.
Dec 20, 08:42 CET
Update - We are continuing to investigate this issue.
Dec 16, 08:50 CET
Update - We are continuing to investigate this issue.
Nov 29, 09:06 CET
Update - We are continuing to investigate this issue.
Nov 22, 14:08 CET
Update - We are continuing to investigate this issue.
Nov 15, 13:27 CET
Update - We are continuing to investigate this issue.
Nov 8, 10:24 CET
Update - We are continuing to investigate this issue.
Nov 1, 15:00 CET
Update - We are continuing to investigate this issue.
Oct 25, 07:35 CEST
Update - We are continuing to investigate this issue.
Oct 18, 15:26 CEST
Update - We are continuing to investigate this issue.
Oct 14, 13:01 CEST
Investigating - We are currently investigating this issue.
Oct 10, 11:05 CEST

About This Site

The AskCody Statuspage is the main communication channel for all issues affecting the operational status of AskCody Products. This includes both our infrastructure and services, referred to as components. These are divided into Europe and North America based on the two cloud platforms (onaskcody.com and goaskcody.com).


Component status definition:

Operational: The default status for all components, 100% available and operation for all customers.

Under Maintenance: Used for scheduled maintenance. This is informed in advanced based on our SLA specification.

Degraded Performance: Component is affected by slow response time that affects user experience but does not make that component unusable. Does not affect downtime.

Outage: Partial Outages only affect a subset of users or product components. Affect the up-time calculation 30% as bad as Major Outages. Partial Outage example: Welcome+ Add-in is not functioning but Welcome+ Check-in screen and Manager is fully functioning.

Major Outage: Affect 100% of the people using the component/product thus affecting up-time calculation with 100%

Infrastructure (Global) Operational
90 days ago
100.0 % uptime
Today
Google Calendar Integration ? Operational
90 days ago
100.0 % uptime
Today
Outgoing Email ? Operational
90 days ago
100.0 % uptime
Today
Twilio SMS gateway ? Operational
90 days ago
100.0 % uptime
Today
Infrastructure (Europe) Operational
90 days ago
100.0 % uptime
Today
Azure App Service Operational
90 days ago
100.0 % uptime
Today
Exchange Integration Operational
90 days ago
100.0 % uptime
Today
Calendar Notification Service Operational
90 days ago
100.0 % uptime
Today
AskCody Active Directory Forwarding Service Operational
90 days ago
100.0 % uptime
Today
Azure AD sync Operational
90 days ago
100.0 % uptime
Today
Infrastructure (North America) Operational
90 days ago
100.0 % uptime
Today
Azure App Service Operational
90 days ago
100.0 % uptime
Today
Exchange Integration Operational
90 days ago
100.0 % uptime
Today
Calendar Notification Service Operational
90 days ago
100.0 % uptime
Today
AskCody Active Directory Forwarding Service Operational
90 days ago
100.0 % uptime
Today
Azure AD sync Operational
90 days ago
100.0 % uptime
Today
Meeting Room Displays (Europe) Operational
90 days ago
99.99 % uptime
Today
ActivityView ? Operational
90 days ago
99.99 % uptime
Today
Today+ ? Operational
90 days ago
99.99 % uptime
Today
Meeting Room Displays (North America) Operational
90 days ago
99.99 % uptime
Today
ActivityView ? Operational
90 days ago
99.99 % uptime
Today
Today+ Operational
90 days ago
99.99 % uptime
Today
Visitor Management (Europe) Operational
90 days ago
99.99 % uptime
Today
Welcome+ Add-in ? Operational
90 days ago
99.99 % uptime
Today
Welcome+ Manager ? Operational
90 days ago
99.99 % uptime
Today
Welcome+ Check-in screen Operational
90 days ago
99.99 % uptime
Today
Visitor Management (North America) Operational
90 days ago
99.99 % uptime
Today
Welcome+ Add-in ? Operational
90 days ago
99.99 % uptime
Today
Welcome+ Manager ? Operational
90 days ago
99.99 % uptime
Today
Welcome+ Check-in screen Operational
90 days ago
99.99 % uptime
Today
WayFinder Mobile Operational
90 days ago
99.99 % uptime
Today
Meeting+ (Europe) Operational
90 days ago
99.99 % uptime
Today
Meeting+ Add-in ? Operational
90 days ago
99.99 % uptime
Today
Meeting+ Manager ? Operational
90 days ago
99.99 % uptime
Today
Meeting+ Finance Module ? Operational
90 days ago
99.99 % uptime
Today
Meeting+ Finance API ? Operational
90 days ago
99.99 % uptime
Today
Meeting+ (North America) Operational
90 days ago
99.99 % uptime
Today
Meeting+ Add-in ? Operational
90 days ago
99.99 % uptime
Today
Meeting+ Manager ? Operational
90 days ago
99.99 % uptime
Today
Meeting+ Finance Module ? Operational
90 days ago
99.99 % uptime
Today
Meeting+ Finance API Operational
90 days ago
99.99 % uptime
Today
RoomFinder (Europe) Operational
90 days ago
99.99 % uptime
Today
RoomFinder Add-in ? Operational
90 days ago
99.99 % uptime
Today
RoomFinder Management Operational
90 days ago
99.99 % uptime
Today
RoomFinder (North America) Operational
90 days ago
99.99 % uptime
Today
RoomFinder Add-in Operational
90 days ago
99.99 % uptime
Today
RoomFinder Management Operational
90 days ago
99.99 % uptime
Today
Indoor WayFinding (Europe) Operational
90 days ago
99.99 % uptime
Today
WayFinder Kiosk ? Operational
90 days ago
99.99 % uptime
Today
WayFinder Mobile Operational
90 days ago
99.99 % uptime
Today
WayFinder Mangement ? Operational
90 days ago
99.99 % uptime
Today
Indoor Wayfinding (North America) Operational
90 days ago
99.99 % uptime
Today
WayFinder Kiosk ? Operational
90 days ago
99.99 % uptime
Today
WayFinder Mangement Operational
90 days ago
99.99 % uptime
Today
WayFinder Mobile Operational
90 days ago
99.99 % uptime
Today
Insights and Analytics (Europe) Partial Outage
90 days ago
85.07 % uptime
Today
Insights Module ? Operational
90 days ago
99.99 % uptime
Today
Data gathering Partial Outage
90 days ago
70.15 % uptime
Today
Insights and Analytics (North America) Degraded Performance
90 days ago
99.99 % uptime
Today
Insights Module ? Operational
90 days ago
99.99 % uptime
Today
Data gathering Degraded Performance
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage