Problems using the new Microsoft Edge browser for kiosk printing on check-in kiosks
Incident Report for AskCody
Identified
Following the Microsoft Edge browser release v. 94.0.992.31 the printing does not work as intended on AskCody check-in kiosks. We will follow updates from Microsoft on the issue, but for now we recommend switching to Google Chrome browser for check-in kiosks where a kiosk printing option is needed.

Learn more about check-in kiosk setup here: https://help.askcody.com/how-to-configure-welcome-check-in-screen-without-3rd-party-software-on-windows-touch-pc
Posted Oct 08, 2021 - 13:26 CEST
This incident affects: Visitor Management (North America) (Check-in kiosk) and Visitor Management (Europe) (Check-in kiosk).