We are seeing errors and slow responses in AskCody features that depend on Microsoft Exchange Online. This is caused by an ongoing Microsoft 365 service incident affecting Exchange Online and Microsoft Graph. Follow Microsoft's updates here: https://status.cloud.microsoft/m365
All regions: Booking, changing and cancelling meetings through AskCody, including from the Outlook add-ins and meeting room displays, may fail or be slow. Calendar synchronization may be delayed. Host notifications sent by email may arrive late.
EU region: Since approximately 07:15 UTC on 13 November, pages across the AskCody platform are loading very slowly and may time out. This includes the AskCody portal, meeting room displays, visitor management and the check-in kiosk. We are working to restore normal response times.
We are following Microsoft’s updates closely and expect service to recover as Microsoft restores Exchange Online. We will post an update as soon as we know more.