[North America vs. Europe and Asia-Pacific vs. Global]: Major Outage - [Component/s]

Incident Report for The AskCody Platform

Resolved

Affected Users: AskCody Insights
Region: Europe

After monitoring the implemented solution, the major outage in AskCody Insights has been resolved and is now operational once again.

The issue was connectivity issue of the AskCody Insights service. All data is intact and unaffected.
Posted Oct 16, 2025 - 12:48 CEST

Investigating

Affected Users: AskCody Insights
Region: Europe

We are currently experiencing a major outage in AskCody Insights Reports and are now investigating the impact.

The data collections is still running and only the reports are affected.

The next update will be provided as soon as possible.
Posted Oct 16, 2025 - 12:17 CEST
This incident affected: Workplace Insights (Europe) (Power BI Dashboard).