End-of-support for IP Whitelisting

Scheduled Maintenance Report for The AskCody Platform

Completed

The scheduled maintenance has been completed.

Posted May 02, 2022 - 08:45 CEST

Scheduled

A scheduled infrastructure maintenance is soon to be communicated and in relation to this we want to give a heads-up on last years end-of-support for IP Whitelisting AskCody Services.

On March 26th, 2021, the following maintenance notification was sent out: "From July 1st, 2021, AskCody will no longer support IP Whitelisting. AskCody runs on Azure Cloud infrastructure and to deliver the best possible service and fully utilize the benefits of Azure, IP Whitelisting is no longer a durable solution. AskCody continue to fully support domain whitelisting."

Nb. Customers using on-prem Exchange Server with current IP Whitelisting for traffic coming from AskCody is not affected by this update. If whitelisting is set up, we urge to update this based on the latest IP range available.

To learn more about Whitelisting AskCody Services visit our Help Center article: https://help.askcody.com/whitelisting-askcody-services

Posted Apr 08, 2022 - 10:40 CEST