All Systems Operational

About This Site

The AskCody Status Page is the main communication channel for all issues affecting the operational status of AskCody Products. This includes both our infrastructure and services, referred to as components. These are divided into Europe (including Asia and the Pacific) and North America based on the two cloud platforms (onaskcody.com and goaskcody.com).


Component status definition:

Operational: The default status for all components, 100% available and operation for all customers.

Under Maintenance: Used for scheduled maintenance. This is informed in advance based on our SLA specification. Does not affect downtime.

Degraded Performance: The affected component is working but is slow or otherwise impacted in a minor way. Does not affect downtime.

Partial Outage: A component is completely broken for a subset of users. Affects the up-time calculation 30%.

Major Outage: A component is unavailable for all users. Affects the up-time calculation 100%.

Uptime over the past 90 days. View historical uptime.
Infrastructure (Global) Operational
90 days ago
99.79 % uptime
Today
Outgoing Email ? Operational
90 days ago
99.79 % uptime
Today
Twilio SMS gateway ? Operational
90 days ago
99.79 % uptime
Today
Infrastructure (Europe) Operational
90 days ago
99.79 % uptime
Today
Exchange Integration Operational
90 days ago
99.79 % uptime
Today
Calendar Notification Service Operational
90 days ago
99.79 % uptime
Today
AskCody Active Directory Forwarding Service Operational
90 days ago
99.79 % uptime
Today
Azure AD Integration Operational
90 days ago
99.79 % uptime
Today
Infrastructure (North America) Operational
90 days ago
99.79 % uptime
Today
Exchange Integration Operational
90 days ago
99.79 % uptime
Today
Calendar Notification Service Operational
90 days ago
99.79 % uptime
Today
AskCody Active Directory Forwarding Service Operational
90 days ago
99.79 % uptime
Today
Azure AD integration Operational
90 days ago
99.79 % uptime
Today
Visitor Management (Europe) Operational
90 days ago
99.79 % uptime
Today
Outlook Add-in ? Operational
90 days ago
99.79 % uptime
Today
Visitor Management Portal ? Operational
90 days ago
99.79 % uptime
Today
Check-in kiosk Operational
90 days ago
99.79 % uptime
Today
Visitor Management (North America) Operational
90 days ago
99.79 % uptime
Today
Outlook Add-in ? Operational
90 days ago
99.79 % uptime
Today
Visitor Management Portal ? Operational
90 days ago
99.79 % uptime
Today
Check-in kiosk Operational
90 days ago
99.79 % uptime
Today
Meeting Services (Europe) Operational
90 days ago
99.79 % uptime
Today
Outlook Add-in ? Operational
90 days ago
99.79 % uptime
Today
Meeting Services Portal ? Operational
90 days ago
99.79 % uptime
Today
Meeting Services Finance API ? Operational
90 days ago
99.79 % uptime
Today
Meeting Services (North America) Operational
90 days ago
99.79 % uptime
Today
Outlook Add-in ? Operational
90 days ago
99.79 % uptime
Today
Meeting Services Portal ? Operational
90 days ago
99.79 % uptime
Today
Meeting Services Finance API Operational
90 days ago
99.79 % uptime
Today
Room Booking (Europe) Operational
90 days ago
99.77 % uptime
Today
Outlook Add-in ? Operational
90 days ago
99.76 % uptime
Today
Room Management Portal Operational
90 days ago
99.76 % uptime
Today
Meeting Dashboards ? Operational
90 days ago
99.79 % uptime
Today
Room Displays ? Operational
90 days ago
99.79 % uptime
Today
Workplace Central Operational
90 days ago
99.73 % uptime
Today
Mobile App (iOS) Operational
90 days ago
99.79 % uptime
Today
Mobile App (Android) Operational
90 days ago
99.79 % uptime
Today
Room Booking (North America) Operational
90 days ago
99.77 % uptime
Today
Outlook Add-in Operational
90 days ago
99.76 % uptime
Today
Room Management Portal Operational
90 days ago
99.76 % uptime
Today
Meeting Dashboards ? Operational
90 days ago
99.79 % uptime
Today
Room Displays Operational
90 days ago
99.79 % uptime
Today
Workplace Central Operational
90 days ago
99.73 % uptime
Today
Mobile App (iOS) Operational
90 days ago
99.79 % uptime
Today
Mobile App (Android) Operational
90 days ago
99.79 % uptime
Today
Workplace Insights (Europe) Operational
90 days ago
99.78 % uptime
Today
Power BI Dashboard ? Operational
90 days ago
99.77 % uptime
Today
Data Collection Operational
90 days ago
99.79 % uptime
Today
Workplace Insights (North America) Operational
90 days ago
99.79 % uptime
Today
Power BI Dashboard ? Operational
90 days ago
99.79 % uptime
Today
Data Collection Operational
90 days ago
99.79 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 13, 2025

No incidents reported today.

Nov 12, 2025

No incidents reported.

Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025
Global Major Outage - all components
Resolved - Affected Users: All Users - Worldwide

After monitoring the implemented solution by Microsoft, the major outage has been resolved.
AskCody has been operational ever since the initial solution was deployed by Microsoft.

More information can be found on Microsoft's incident history page: https://azure.status.microsoft/en-us/status/history.
Oct 30, 08:27 CET
Monitoring - Microsoft has deployed a fix for the ongoing Azure outage and reports continued recovery across their services: https://azure.status.microsoft/en-us/status.

Our platform is now operational again, but users may still experience disturbances or degraded performance while Microsoft's services stabilize.
We continue to monitor the situation closely.

Next update will be provided when more relevant information is available.
Oct 29, 21:39 CET
Update - The platform remains unavailable at this time, and we are continuing to monitor closely until full functionality is restored.

Microsoft has deployed a fix for the ongoing Azure outage, and they are reporting gradual recovery across their services: https://azure.status.microsoft/en-us/status

The next update will be provided at 10 pm CEST, unless the issue is resolved before then.
Oct 29, 20:18 CET
Identified - Affected Users: All
Region: All customers in all regions

Microsoft Azure appears to be heavily impacted and everything points to this as the cause of the outage: https://azure.status.microsoft/en-us/status.
We will follow any development we can while this persist.

The next update will be provided at 9 pm CEST, unless cause is found before then, in which case we will update immediately.

Major Outage Definition: A component is unavailable for all users. Affects the up-time calculation 100%.
Oct 29, 17:23 CET
Investigating - Affected Users: All
Region: All customers in all regions

We are currently experiencing a major outage on all components of the platform and are now investigating the cause.
Users may experience this issue as errors saying the site cannot be reached.


The next update will be provided at 8 pm CEST, unless cause is found before then, in which case we will update immediately.

Major Outage Definition: A component is unavailable for all users. Affects the up-time calculation 100%.
Oct 29, 17:13 CET
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